Grow your Practice by Focusing on Client Retention

It is more important now than ever to focus on the client experience. Tax and accounting practices are realizing that a client’s experience, both online and offline, determines how much they will spend with you and what they will share about you online. Join us for episode 2 to learn more about churn/retention, reasons you may lose a client and how to prevent them, and 8 traits of our most successful practices who excel at client retention.