We developed a COVID-19 Resource Hub to support your tax and accounting practice.
Not all business owners put in the same effort into building a positive online reputation. Some believe that it’ll affect the growth of their business, while others don’t see the point in collecting reviews. But let’s face it. No business owner loves getting that dreaded 1-star review.
ClientWhys SVP Brad Cooper recently published a trending blog article on LinkedIn Pulse called, “How a 1-star review turned into a 5-star ad campaign.”
Brad shares some interesting statistics from a 2016 study by Bright Local that we believe all small business owners should read. One extremely important snippet from that study is that 74% of consumers say that positive reviews make them trust a local business more.
In this article, Brad shares the perfect example of how a Ski & Summer Resort company turned a 1-star negative review, into a 5-star advertisement that is sweeping the internet. Although the goal is to get 5-star reviews for your business, getting a 1-star doesn’t necessarily have to be an end of the world situation. After all, when life gives you lemons, make lemonade right?
Take note from one of our own clients who is a tax professional. She actually was not concerned about the negative review she received. She had over 80 reviews and in this case, the negative review actually positioned her services to reach a higher-end set of clients.
Bottom line is, don’t get discouraged if and when your business gets a 1-star review. Take the necessary steps to flip your negative into a positive. Learn more on Brad’s LinkedIn post.
At CountingWorks and TaxBuzz, we help thousands of clients to build 5-star accounting and tax practices. If you have questions about this article or are looking for assistance, call us today at 1-800-442-2477 or schedule some time with someone from our team.
August 15, 2018
In this Quick Hits video ClientWhys/CountingWorks PRO CEO, Lee Reams II is discussing the latest […]
August 7, 2018
In this Quick Hits video ClientWhys/CountingWorks PRO CEO, Lee Reams II discusses how accounting and […]
July 17, 2018
Service starts with more than 240,000 accounting professionals following the success of the popular TaxBuzz […]